CITY OF MT PLEASANT
NOTICE
Every day natural gas pipelines safely carry one of the world’s most reliable, efficient and
environmentally friendly fuels to businesses, homes and neighborhoods like yours. Preventing
pipeline emergencies is important to your gas Utility. We are part of this community and we’re
committed to delivering natural gas safely to our neighbors. As good neighbors do, you can
help, here’s how. Though Natural gas pipeline incidents are rare, you should know these signs.
Look: Blowing dirt, bubbling water, dry spots in moist areas or dead plants surrounded by
green plants may indicate a natural gas leak.
Listen: If you hear a hissing sound near a gas appliance or pipe it may be natural gas leaking.
Smell: Be aware of the distinctive, rotten egg – like smell of natural gas. You should take
action anytime you detect even a small amount of this odor.
Take Action – If you suspect a natural gas leak take these actions:
LEAVE the area IMMEDIATELY. Don’t try to find or stop the leak.
If you are inside your home or workplace Do not touch anything electrical before you leave,
do not use a telephone, not even a cell phone. Do not smoke, do not turn appliances on or off,
do not operate any vehicle, equipment or use anything that could create a spark. Once you are
out of the suspected area, immediately call
City of Mt. Pleasant Gas System 931-379-7717- City of Mt. Pleasant or 931-379-3201-Mt.
Pleasant Police Department
Don’t break the law – call before you dig! Did you know that excavation work, including digging
in the yard and plowing, is the most common cause of natural gas pipeline damage? Before
beginning excavation of any kind, state law requires that you call Tennessee One Call at 811 so
all utility lines can be clearly marked by professionals prior to any digging. This is a free call
and free marking, so don’t break the law.
Excess Flow Valve Customer Notification
Beginning April 14, 2017 a new Federal Regulation requires all natural gas utilities to notify
customers, regarding the availability of excess flow valves (EFV). You may request that the
City of Mt. Pleasant Gas System install an excess flow valve (EFV) on the gas line to your
property. EFV’s are mechanical shut-off devices that can be installed in the gas pipe running
to the gas meter at your property (the “service line”). An EFV is designed to shut off the
flow of natural gas automatically if the service line breaks, for example, by an excavation
accident. Stopping the flow of gas from a broken service line significantly reduces the risk
of natural gas fire, explosion, personal injury and/or property damage. If you notify (City of
Mt. Pleasant Gas system (931-379-7717) that you want an EFV we will contact you to set up
a mutually agreeable date when we will install a EFV
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CITY OF MT PLEASANT
NOTICE
Over the next few weeks, the cooler temperatures will bring
people outdoors to work in their yards, finish gardening and
begin getting swimming pools ready for winter. The Mount
Pleasant water system would like to ensure that our customers
are aware of the dangers associated with these activities.
A garden hose submersed in any liquid or attached to certain
devices used to spray pesticides or herbicides forms a cross
connection. A cross connection is a situation where a possible
source of contamination is directly linked to our public
water system. If the end of your hose is connected to a chemical
container, swimming pool or other contaminant during
a water main break or fire, the substance can be siphoned
back into the water system. This condition, known as back
siphonage, could cause a public health hazard. Devices are
available to prevent this problem; however the best solution
is to always be careful how you use your hose.
Please help us provide a safe supply of water to all of our
customers. Remember; never stick your hose in anything
you would not want to drink. For more information on cross
connections and how to protect against them, call Mount
Pleasant water system at 931-379-7717.
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